Talk to someone who has lived F&B for 17 years

When F&B feels too heavy to carry alone.

Jane Hia has spent 17 years living the staffing, rent, supplier, cashflow, kitchen, menu, and owner-pressure realities of F&B. Before you add another tool or make another painful cut, see whether the business can be made lighter, clearer, and more sustainable.

What owners are carrying

It is rarely one problem. It is everything at once.

You can feel the weight. The hard part is seeing which problem is actually causing it, and which move would lift it first.

Rent feels too heavy

The unit, location, or lease terms no longer match the business you are actually running.

Manpower is confusing

Staff cost is high, but the team still feels stretched and the owner is still pulled into everything.

The kitchen depends on you

Prep, production, quality, and daily problem-solving sit too heavily on the owner.

Cashflow never feels calm

Sales may still be coming in, but payroll, suppliers, rent, and bills keep tightening together.

The digital setup drains time

Websites, menus, pricing, orders, and basic updates become expensive or dependent on outsiders.

Costs keep shifting

Suppliers, menu pricing, portions, and product mix keep moving while the owner is still trying to operate.

Partners see different truths

Partners, family, or investors are not always looking at the same operating reality.

You do not know what to fix first

Every front needs attention, so the business stays tiring even when you are working hard.

Why Jane

Why Jane can see what most people miss.

Jane has lived the F&B cycle for 17 years. She has built and led Kith Cafe through the realities of outlets, teams, rent, supplier pressure, payroll, menu decisions, changing customers, and years of market competition.

This is not generic consulting. Jane looks at the business like an operator: what is weighing it down, what can be changed, what should not be fixed yet, and what decision would create relief first.

  • 17 years in F&B
  • Built Kith Cafe
  • Operator-first read
  • Practical network across rent, hiring, operations, and digital execution
Case study: Nutrify Meals

How Jane helped Nutrify Meals identify over S$100,000 in projected annual savings.

Nutrify Meals is a healthy meal-prep business run by owner Michael, who was carrying too much operational load while trying to manage rising business costs.

After reviewing the company's P&L, manpower structure, payroll, rental pressure, and operating setup, Jane identified practical changes across rent, manpower, hiring, operations, and website structure.

Projected annual impact S$100,000+

Before factoring in revenue upside from cleaner digital operations and a more effective website.

01

Rental reset

Jane reviewed the space, options, and negotiation path. The new unit was almost twice the size, with rent payable at roughly half the previous amount, projected to save about S$72,000 per year.

02

Manpower restructure

Jane reviewed the schedule and team responsibilities, then recommended role changes to reduce strain and remove unnecessary pressure from the owner.

03

Head chef hire

Through her network, Jane introduced an experienced head chef with mass-prep and production experience, supporting the hiring process and reducing Michael's daily kitchen burden.

04

Website simplification

Jane helped bridge the designer and developer so Michael could manage menus, pricing, and key content internally without ongoing retainers for basic updates.

This was not a theoretical strategy exercise. It was a practical intervention across rental, manpower, hiring, operations, and digital infrastructure, with direct financial impact.

Projected annual savings are based on rental differential and operating changes identified during Jane's review. Actual results depend on execution and business conditions.

From a fellow operator

No one says it quite like Jane. She's my go-to when I need a reality check. Honest and candid, she speaks from experience, and with passion and integrity. Her network and wealth of information places her at the centre of the F&B industry. What I value most about her is her willingness to share her knowledge and experience wholeheartedly and truthfully.

Shenn Sim Founder & Managing Director, Carpenter & Cook
The S$500 entry offer

The F&B Owner Relief Map.

In one S$500, 3-hour private session, Jane helps you identify the 3 biggest things weighing down your F&B business and gives you a practical first-move plan to make the business lighter, more sustainable, or clearer to decide on.

Relief Map S$500

3 hours with Jane Hia to map the pressure, name the top 3 fixes, and decide what should happen first.

Book the S$500 Relief Map
Simple outcome

You leave with three things.

  1. 01

    What is weighing the business down.

  2. 02

    The 3 practical fixes to consider first.

  3. 03

    Whether to reset, simplify, systemize, or make a hard decision.

F&B pressure review

Jane reads where the pressure is actually coming from across the whole operation, not just the obvious line item.

Owner burden map

See what is sitting too heavily on the owner and what can be delegated, hired for, simplified, automated, or stopped.

Top 3 practical fixes

Identify the 3 areas most likely to create financial or operational relief first.

30-day first move plan

Leave with a practical sequence for what to do first, what to prepare, and which conversation to have next.

Sustainability read

Get Jane's honest call on whether the business needs a reset, a system, a hire, a renegotiation, simplification, or a hard decision.

Next-step path

If useful, the session can lead into implementation, product/dashboard support, or ongoing operating help.

Included support assets

Designed so the session does not stay theoretical.

  • Bring-this-data prep checklist
  • Post-session one-page summary
  • Rent, manpower, and kitchen-dependency red-flag score
  • What to stop doing and what not to fix yet
  • Recommended next conversations with landlord, chef, partner, supplier, accountant, or developer
  • Optional 15-minute follow-up check-in after 2 weeks
Clarity promise

You will not be pushed into anything you do not need.

You leave with at least 3 practical areas to improve, simplify, renegotiate, or investigate. If the business needs a hard decision rather than more systems, Jane will say so. And if a tool, a deeper report, or ongoing help would genuinely move the needle, she will point you to it, and be just as direct when it would not. The goal is to help you see what matters first.

One wrong rental decision, one unnecessary hire, or one more month of unclear operations can cost far more than the session. The Relief Map is designed to make the first decision clearer.

What Jane reviews

Ten places F&B pressure usually hides.

Not every part of the business, forever. Just the few areas most likely to explain why it feels heavy right now.

P&L

P&L and cost pressure

Rent

Rent and space fit

Team

Manpower structure

Kitchen

Kitchen dependency on owner

Payroll

Payroll and role pressure

Suppliers

Supplier and food cost pressure

Menu

Menu, pricing, and product mix

Digital

Website, ordering, and digital operations

Partners

Partner, family, or investor decision pressure

Owner

Owner workload and decision fatigue

Why this works

Jane starts with what is making the business heavy, not the software.

Software can help after the business has a clearer operating rhythm. The first step is an operator's read on what is actually creating pressure.

01

Untangle the pressure

Put rent, manpower, kitchen load, cashflow, suppliers, menu, website, and partner concerns in one view.

02

Find the biggest weight

Identify which issue is most likely to create relief if it changes first.

03

Make the first move clear

Leave with practical next steps instead of carrying every problem back into daily operations.

About Jane Hia

Jane has lived the F&B cycle for 17 years.

Jane Hia, founder of Kith Cafe, beside the Kith Singapore sign
Jane Hia at Kith Cafe. Photo: The Business Times.

Jane Hia's F&B perspective comes from building and leading Kith Cafe through the realities of Singapore cafe operations: outlets, teams, consistency, changing customers, supplier pressure, payroll, rent, menu decisions, and years of market competition.

She understands why F&B owners feel tired, stuck, and alone because she has been through the same operating realities. F&B AI HQ turns that judgment into a practical reset for owners who need relief, clarity, and a more sustainable way to continue.

Owner questions

You do not need perfect data. You need to see what matters first.

The Relief Map is designed for real F&B owners with messy numbers, full calendars, and pressure coming from more than one direction.

What if my numbers are messy?

Bring what you have. POS, payroll, invoices, rent, menu, and finance context are enough to start finding the pressure points.

Is this accounting?

No. Your accountant closes the books. Jane helps you read operating pressure while decisions can still change the business.

Do I have to buy software?

No. The Relief Map stands on its own. The product only matters later, if the business needs ongoing daily visibility.

What if the answer is hard?

Jane will not dress up a difficult reality. The point is to know whether to reset, simplify, monitor, or make a harder decision.

What happens after the session?

You can act on the first-move plan yourself, or ask Jane for implementation help.

First paid step

You do not have to keep carrying every problem alone.

Start with the S$500 F&B Owner Relief Map and leave with one experienced operator's read on what is weighing the business down, the first 3 things to fix, and what should happen next.

No hard sell, no fluff. Just Jane's operator read on what is weighing the business down and what to do first.

Send Jane your situation